When fire strikes, don’t be left at a loss.

After a fire, the first 24 to 48 hours are the most crucial.

We understand that this kind of emergency can turn a family’s life upside down or bring a business grinding to a halt.

That’s why our standard procedure encompasses everything from inspection and fire damage assessment to odour neutralisation, fire brigade water, extinguisher removal and drying, smoke and soot removal, cleaning, repairs and restoration.

Our team is well versed in dealing with emergencies like these and you can rest assured that we go beyond addressing the evident damage to include a comprehensive evaluation and recovery of any salvageable contents too. Saving more than just your space matters.

Tel: 1300 300 243

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Fire Damage Restoration

To make things worse, fires are most frequently extinguished with dry chemicals or water.

Often compounding the problem and creating toxic smoke and odours that are left behind. These odours need to be neutralised.

The restoration process includes smoke and soot clean up, odour neutralisation, ozone treatment and water restoration (if required). This should be done straight after the damage occurs, to avoid further destruction.

Apart from the visual damage, contents within the premises must be evaluated on whether they are restorable or are non-salvageable.

Steps for fire damage restoration & cleanup

Step 1: Inspection and fire damage assessment, including the scope of work.

Step 2: Water removal and drying (if water damage is present after extinguishing).

Step 3: Removal of smoke and soot from all surfaces.

Step 4: Cleanup and repair.

Step 5: Restoration.

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Frequently Asked Questions

  • Do you provide any guarantees?

    We can provide a 3rd party, strictly impartial, laboratory tape and air sample written test clearance certificate to guarantee complete mould or microbial eradication with your property returned to a normal living ecology with a post remediation validation by a qualified Microbiologist and Occupational Hygienist.

  • When can you start the job?

    We don’t hang around! Rest assured that once you have shared your situation with us, our quick and efficient team will start working on your project within 24 to 48 hours.

  • How big is your team?

    We are a small yet mighty team of 8 professional technicians. Small enough to provide a personalised service, large enough to deliver on time and above expectations.

  • How quickly can you finish the job?

    You’d be surprised at how fast our supersonic cleaners can get the job done. Depending on the size and scope of your project, our turnaround times range from 24 to 48 hours.

Happy Clients

They did a great job and were extremely polite and a pleasure to have in ones home. We recommend them highly and will definitely get them to do our cleaning in the future

We have used Metro Carpet Cleaning on this being the third occasion, and have always been so pleased with the efficiency and especially the quality of work they do. We have recommended them on countless occasions because their quality and price always stays the same.


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