Act fast to save your home and contents

Avoid the laundry list of health problems that can come as a result of breathing in mould and bacteria from a water damaged environment with the help of our specialist emergency restoration services.

Whether your washing machine has leaked, or your home has been flooded from a burst pipe, our team of qualified water damage technicians can help.

We’ll promptly assess and sanitise your space then extract the excess water and perform moisture testing before installing drying equipment to allow the restoration and repair work to begin.

Restore your carpet and contents before it becomes an expensive exercise or has the opportunity to become a health hazard. Call Metro Restorers, the Sydney water damage experts, today.

Tel: 1300 300 243

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Why you should get water damaged carpet fixed ASAP

Multiple health problems can arise from breathing in the mould and bacteria that begins to grow.

So whether your dishwasher, toilet, washing machine or roof has leaked, our speciality restoration service will get the job done as quick as possible to prevent mould from growing and bacteria from spreading.

Leave it with us to navigate the extensive hazards that come with structural water damage.

Click here to read about why mould is bad for your health.

Water damage drying & restoration process

  • First, we apply a sanitising solution to prevent mould and mildew growing. This also kills bacteria and viruses that occur in flood incidents.
  • Next, we extract the flood water with our specialised equipment.
  • Removing any contents that are beyond restoration.
  • Then we perform moisture testing to determine the amount of moisture content left in the building. And also to calculate the level of humidity in the air.
  • Finally, install drying equipment such as air-movers and dehumidifiers.

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Frequently Asked Questions

  • When can you start the job?

    We don’t hang around! Rest assured that once you have shared your situation with us, our quick and efficient team will start working on your project within 24 to 48 hours.

  • How big is your team?

    We are a small yet mighty team of 8 professional technicians. Small enough to provide a personalised service, large enough to deliver on time and above expectations.

  • Do you move furniture or do we have to move it before you come?

    We will move and suspend furniture if it is necessary to complete the job.

  • How long does it take to restore the area after water damage?

    It takes between 3 to 5 days.

  • How long will it take for my carpets to dry?

    Usually about 3 to 5 days.

  • Do you provide assistance with insurance claims?

    Yes, we can often deals with your claims officer on your behalf.

  • Do you charge extra for weekends?

    No, we charge the same rate for weekends and after hours.

  • Can you replace carpets on the same day?

    We can’t replace the carpet as we are not carpet layers. However, we have suppliers that will assist you immediately.

  • Do you dispose the damaged carpets if required?

    Yes, we will on the same day.

  • Do you provide after hours and emergency services?

    Yes, we offer emergency water damage carpet cleaning services – 24/7 at no extra charge.

  • How long does it take to restore the area after water damage?

    It takes between 3 to 5 days.

  • Do you provide water damage services for large commercial premises?

    Yes, we offer our services for commercial, strata and body corporate.

  • Are your products safe?

    Yes, we only use eco-friendly cleaning products. Safe for babies and pets.

Happy Clients

My second time using Metro  and I couldn’t be happier!

The team are super professional, reliable, knowledgeable, get things done efficiently and, very importantly, are great value for money!

The team was very friendly and gave me tips to keep the premises cleaner for longer.

Great work. Thank you!

Our building project fell behind schedule due to our firm engaging a cleaning company who supplied us with cleaners that were labour hire personnel and who mostly could not speak English, let alone know how to clean.

We engaged TCS to assist with additional personnel to finish the project in time for handover. We ended up sacking the original cleaners and leaving it to TCS to complete the project which ended up finishing 1 day prior to handover. Thanks guys!


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